How to Use an Incognito or Private Browser Window

Logging into systems can cause issues if a username/password are saved in your browser. We recommend if you are having issues logging in to open a private browser window or incognito window.

Google Chrome:

Open Google Chrome.
Select the three dot icon in the upper-right corner.
Select New Incognito window from the drop-down menu.
A new window opens, usually darker colored than normal, showing Incognito at the top right.
You will need to type in your username and password.

Safari

Open Safari
Select File from the top menu bar
Choose New Private Window. You can also input the keyboard shortcut Shift + Command + N
Safari will open a new Private Browsing window
You will need to type in your username and password

You can open Incognito/Private windows in both Chrome and Safari on your phone as well.