Error: Request Id: 05df639d-ce47-4492-8056-404e5a572100 Correlation Id: 339b42cb-c52e-4548-8420-f73583964e2f Timestamp: 2021-02-03T20:12:01Z Message: AADSTS50020: User account 'youremailaddress'' from identity provider 'live.com' does not exist in tenant 'Instructure' and cannot access the application '8d8465f9-2c1f-4c3a-a284-126ab53b8d06'(Office365 LTI Prod IAD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. This error is caused in Canvas when using a web browser that has previously been signed in with a personal Office 365 or Microsoft connected account. Typically in this situation, when you click on the Office 365 link in Canvas, there will be another Sign-in Prompt Microsoft prompt with the option to "Choose Another Account" near the bottom of the prompt.   You will need to click the "Choose Another Account" button at the login prompt. A field will appear to enter your username in email format. You must enter your Shasta College portal username in the following format: j.smith@students.shastacollege.edu **Note - it is students.shastacollege.edu and not student   After adding the @students.shastacollege.edu to your portal username, when you click next or login, the Microsoft prompt will turn into a regular Shasta College portal prompt and you can log in normally with your portal username. Once you do log in with your portal username, it should take you to the Canvas Office 365 area. For additional resources and help logging into Office 365 from Canvas, check out the following link: https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-a-QR-code-to-log-in-to-the-Canvas-mobile-apps-as-a/ta-p/420

How do I share a file with my co-worker via OneDrive in Office365?  Review the attached PDF to learn how to share files via OneDrive.

Refer to the PDF below for instructions on transferring your data to the OneDrive cloud.

Please refer to the following PDF guide to move your Outlook Calendar icon back to the bottom of your screen.

If you have a personal Office 365 account and seem to have it open instead of your Shasta College Office 365 account on your computer, you will need to force a logout of your personal account. You can do this by selecting this link: https://www.office.com/estslogout - this will sign you out of your personal Office 365 account in that browser. Then please close and reopen the browser and sign in to your Shasta College Office 365 account.

With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com. If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa. You can work with your synced files directly in File Explorer and access your files even when you’re offline. Whenever you’re online, any changes that you or others make will sync automatically. If you have a file, folder or many folders that you would like to sync with OneDrive, here is a quick tutorial on how to perform the setup: https://support.microsoft.com/en-gb/office/sync-files-with-onedrive-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49

Updating Microsoft 365 Account Profile Picture The easiest way is to change it in Teams: Otherwise, another working method to change it using Delve: Go to the “Apps” category on the Portal and open the Delve app: Near the top left, navigate to the “Me” tab: A circle for a profile picture will be above your name. Wait a while and a camera icon will appear. Click this icon: A new tab will open. Click “Change Your Photo” and a pop-up window will appear where you can upload an image.