Shasta College has migrated to Microsoft 365 services. Please follow the instructions below on accessing your account and setting up your account recovery method.  1. Click on the link for the Shasta Portal from shastacollege.edu 2. Enter your Shasta College email address. Students will be in the format username@students.shastacollege.edu.  3. Enter your password. NOTE: If you are a first time student or have recently reapplied, you will have gotten a welcome email that provided you with your username and temporary password, so check your email for that information.          4. If you get an error that your username or password is incorrect, verify that you are using the correct format of username@students.shastacollege.edu. If you can't remember your password, please follow the Password Reset instructions to reset your password. 5. After successfully putting in your password, the system will tell you that more information is required, click Next. 6. In these next steps, you will be verifying your account and setting up your account recovery method. You can use the Microsoft Authenticator App, Text or Email. 5. If you're using the Microsoft Authenticator App, you will need to download and install the app on your cell phone. Please review the Microsoft Authenticator App instructions for full information on how to download, install and use the app. 6. If you don't want to download the app and use an alternate method, you can use your cell phone number to receive a text code or email to receive your code via email. Please review the Setting up an Alternate Method instructions. 7. Once you have completed one of the above methods of setting up your account recovery, you will see a success page showing that you have been successfully set up. Click Done and you will be taken to your landing page in the Shasta Portal where you can see all of your apps.

To reset your password, follow the instructions below: Please go to our new Portal at: https://my.shastacollege.edu Once there, click the link:  Forgot account email or password? That link will provide a form, if you fill out the mandatory fields there, it will email you a temporary password for Portal and ask that you reset your password.  We recommend you close your browser completely and wait 10 minutes before attempting to sign in with the temporary password.   Use your temporary password in the current password field when it asks you to update your password.  Your new password must be at least 14 characters in length and cannot be a common phrase nor any portion of your name. You will need to set up your account recovery method, I have included a PDF on how to set that up using your cell phone as the recovery method, do not set up your recovery method as your Shasta College email account. Once you fill out the Recover Student Account form, you will receive an email with your temporary password. If you do not receive an email within 10 minutes, check your spam folder.

1. To begin, access the Shasta Portal at https://my.shastacollege.edu - **Type in your full Shasta College email address and click Next 2. Type in your current password and click Sign In  (if you have already set up your password, you will not be prompted to update/change it) 3. If you are on your phone, the Microsoft Authenticator app screen will appear and you will click the Download now link.  If you are on your desktop/laptop computer, use your phone to download the app from Google Apps or App Store. After installing the Microsoft Authenticator app on your phone, choose Next 4.  You will see the screen below that shows the phone device, click Next when prompted. **IMPORTANT: IF PROMPTED BE SURE TO ALLOW NOTIFICATIONS!!** 5.  If you're using a computer, you can scan the QR code that is displayed on screen with your cell phone and it will automatically open the Microsoft Authenticator app as shown on the next screens. 6. When you first open the Authenticator App on your phone you will need to Accept the privacy statement.  7. Then choose the Add Work or School account option. 8. A code will be sent to your phone to prove it is you.  In the Authenticator app, type in the number that was sent to you and the Yes option.   9. You will receive a Notification approved screen, click Next 10. You will receive a Success! screen letting you know that your Microsoft Authenticator is setup and ready for use.  Click Done to exit the process.

When logging in for the first time to the new Shasta Portal, you’ll be prompted to set up your account recovery. Follow the steps below to choose your account recovery options to make sure your account stays secure. This method shows you how to set up an alternate method of recovery from the Microsoft Authenticator App. 1. Go to www.my.shastacollege.edu and sign in using your username@students.shastacollege.edu. Put in your current password and click Sign in. 2. Once you click Sign in, Microsoft will tell you more information is required, click Next.   3. The first option is to set up the Microsoft Authenticator app which is covered in here. If you don’t want to use the Microsoft Authenticator app, click the link for I want to set up a different method. 4. A popup box will appear asking you to choose the method you would like to use. Click the down arrow to show the drop down of the alternate methods.    5. For the alternative method I chose Email.  6. Once you choose Email (or Phone, if that’s what you prefer), another screen will ask you to enter an email address (or cell phone number) and click Next. Make sure to use one you have easy access to so that you can verify the code that will be sent in the next step.  7. Check your email inbox (or cell phone)) that you entered in the last step for the code that was sent over to verify your account.  Once you have that code, enter it in the screen shown below and click Next. 8. Success! You’ve now completed setting up your account recovery options and can access your account. Click Done and you will be taken to your main Microsoft Office Dashboard