This guide will walk you through adding public folders and shared calendars in Outlook.

You have two options for taking a screenshot:  1. Using the snipping tool that comes with the Operating System on your machine. Go to the Start menu and search Snipping Tool to find the application. 2. Use the built-in screenshot feature by pressing FN and the Print Screen key on your keyboard to grab a "copy" of your screen which you can paste into your email or document.

My Adobe Reader Software is not working appropriately. All of my pdf’s are now opening in a Microsoft Edge or Google browser. How do I set PDF's to open in Adobe Reader? Changing the Default PDF Viewer in Windows 10 1. Click on Start Menu > Settings > System > Default Apps 2. Scroll down and select ‘Choose default Apps by file type‘ 3. Scroll down and look for .pdf on the left side, click on  ‘Microsoft Edge‘ to select, once ‘Choose an app’ popup opens, select the application you want to set as default to open PDF file type (Adobe Reader OR Adobe Pro), done.

When there is a change in network connectivity, often times the H, I drive & or T drive, etc. will disconnect. To re-map the network drives while on or off site (connected to VPN), look for the following icon on your desktop and double click: Keep in mind, if you are offsite, you will need to be connected to the VPN prior to double clicking this icon.

To ensure we are working from a clean slate, please click the following link to close all your Microsoft accounts as this may be causing a conflict: https://www.office.com/estslogout Then please close any open browser windows. Clear your cache with these specific instructions: Open a browser window, hold down these three keys on your keyboard: CTRL Shift Delete and this will bring up the menu to perform the action. When the menu box appears be sure to be on the Advanced tab and select the TIME RANGE option: ALL TIME. Then select the CLEAR DATA button. After it is complete, close your browser and reopen it.

Logging into systems can cause issues if a username/password are saved in your browser.  We recommend if you are having issues logging in to open a private browser window or incognito window. Google Chrome: Open Google Chrome. Select the three dot icon in the upper-right corner. Select New Incognito window from the drop-down menu.  A new window opens, usually darker colored than normal, showing Incognito at the top right. You will need to type in your username and password.   Safari Open Safari Select File from the top menu bar  Choose New Private Window. You can also input the keyboard shortcut Shift + Command + N Safari will open a new Private Browsing window You will need to type in your username and password  You can open Incognito/Private windows in both Chrome and Safari on your phone as well.

The Business Office requests that you redact CalCard account codes up to the last four digits. Here is a helpful guide from Adobe that includes a short video and instructions on how to redact PDF's properly. How to Redact a PDF - Adobe Tutorial